AINGEL measures what compliance checklists miss — emotional intelligence, churn signals, and real revenue impact in every support conversation.
Free to start. No credit card required.
EQ Score
0.75
High Risk
Revenue at Risk
$24K
3 accounts
Coaching Alerts
12
This week
Built for CX teams that protect revenue
The Problem
QA scores 94% — team celebrates
Customer frustration goes undetected
High-value account churns silently
Revenue lost before anyone notices
94%
QA says everything's fine
EQ score flags emotional disconnect
Churn risk alert fires in real-time
Agent gets AI coaching suggestions
Revenue protected, customer retained
0.75/4
AINGEL catches the real story
47%
Less Churn
2.3x
Faster Detection
$1.2M+
Revenue Saved
<5min
Setup Time
How It Works
Every Conversation
AI reads transcripts for emotional signals — deflection, cheerful abandonment, unresolved intent — not just keyword compliance.
Hidden Business Risk
Surface churn risk, brand damage, and missed upsells that traditional QA scores as "pass."
Revenue Proactively
Real-time alerts when high-value customers show churn signals, with coaching tips for your agents.
Platform
Go beyond compliance checklists. Every conversation gets a 4-point emotional intelligence score measuring empathy, tone, intent alignment, and resolution quality — not just grammar and greetings.
Get alerted before high-value customers leave — not after. Surface frustration signals traditional QA misses entirely.
See exactly how much revenue is at risk from poor interactions. Quantify the cost of every missed emotional cue.
Every flagged conversation comes with AI-generated rewrites and specific coaching tips. Help your team build emotional intelligence at scale — not with generic training modules.
The Difference
Measures
Grammar, tone, greeting compliance
Emotional signals, intent, resolution quality
Score Output
94% — looks great
0.75/4 EQ — flags real risk
Outcome
Customer churns anyway
Churn risk caught, revenue saved
Coaching
Generic training modules
AI-powered rewrites per conversation
“We were scoring 95% on traditional QA and still losing accounts. AINGEL showed us the emotional disconnect our checklists couldn't see.”
Sarah M.
VP of Customer Experience
Trusted by CX teams at e-commerce brands
See what your QA tool is missing. Start measuring emotional intelligence today.
Free to start. No credit card required.