AINGEL adds empathy, churn detection, and revenue impact analysis to every customer conversation. Not another chatbot — an emotional intelligence engine.
Core Capabilities
Every conversation scored for emotional intelligence — empathy accuracy, tone calibration, and sentiment alignment. Not just "positive/negative" — actual emotional understanding.
Identifies at-risk customers before they leave. Detects frustration patterns, unresolved pain points, and disengagement signals that traditional QA misses entirely.
Connects conversation quality to business outcomes. See exactly how much revenue is at risk from poor emotional handling, and which conversations saved accounts.
Deep Dive
Built on the world's first emotionally intelligent dataset blending psychological signals, behavioral cues, and interpersonal context. We don't just detect sentiment — we understand the emotional dynamics of human conversation.
Surface coaching opportunities as they happen, not weeks later in a QA review. AINGEL flags conversations that need intervention — high-risk customers, escalation triggers, and emotional misreads — in real time.
Integrate emotional intelligence into your existing stack. Our APIs provide real-time emotional context for support platforms, wellness apps, and any system that interacts with humans.
const response = await aingel.analyze({
conversation_id: "cx-4829",
model: "eq-ops-v2",
signals: ["empathy", "churn", "revenue"]
});
// response.eq_score: 3.2
// response.churn_risk: "low"
// response.revenue_impact: "$0"The Difference
What it measures
Compliance checkboxes
Emotional intelligence + business impact
When you find out
Days/weeks later
Real-time
What it misses
Frustrated customers who "passed" QA
Nothing — every signal captured
Business impact
Unknown
Revenue at risk per conversation
See what your QA scores are missing.
Free to start. No credit card required.